NAVR Disability Claims Certification Standards
NAVR Veteran Disability Claim Assistance Certification Standards
Platinum Certification
Requirements
- Full compliance with Gold and Silver Certification
- Use of HIPAA compliant servers
- Adoption of NAVR approved training / educational requirements
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Gold Certification
Requirements
- Full compliance with Silver Certification, and
- Internal IT and data security policies ensuring data privacy and security
- Non-distribution or sale of veteran data
- Contingent fees to not exceed five-times the value of one month’s increase
- Non-direct-employ of licensed medical doctors performing secondary and supporting medical exams
Silver Certification
Requirements
- Annual training requirements or internal education curriculum
- Mandatory employee Background checks
- Internal employment policy consistent with a high ethical standard of operations
- Client-signed and transparent Agreement for Services or contract
- Fee model that is contingent on a successful outcome that is clearly communicated to the client
- Compliance with non-collateralized or unsecured service fees
- Disclosure to the veteran of free and other options available