NAVR Medical Network Certification Standards

NAVR-certified Medical Network members meet established standards related to ethical practices, professional licensure, clinical credibility, and Veteran-centered care. Certified providers do not operate on contingency fee models, maintain applicable state and federal licensure (including PsyPact compliance where required), adhere to HIPAA and privacy requirements, and utilize formal provider credentialing and ongoing training processes. Certification reflects a commitment to transparency, reasonable fees, and protecting Veterans’ rights and access to care.

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  1. No contingency fee model.
  2. The company provides both DBQs or medical nexus letters.
  3. The company complies with PsyPact and all applicable state and federal licensure requirements.
  4. The company maintains a robust training program with annual updates based on VA regulation changes.
  5. The company has a formal credentialing process for providers and performs regular internal audits.
  6. The company does not pay referral fees or kickbacks for obtaining clients.
  7. All providers are physically located within the United States or its territories, even if exams are conducted remotely.
  8. The company adheres to all state and federal privacy laws and maintains written SOPs demonstrating compliance.
  9. The company and its systems are fully HIPAA compliant.
  10. Fees for services are reasonable.